When the unthinkable happens, it can send you into a whirlwind. Our team of trained professionals will work with you, and for you, to help you through the tough times. Having someone there to guide you through the process, can make the experience a lot easier to deal with than you might have originally thought possible.
Our Project Manager will communicate with you as well as coordinate and monitor every project from beginning to completion, giving you peace of mind that your project will be done efficiently and correctly.
The three main ways you can help in the process are to know your insurance policy, make sure our team has access to your property even if you aren’t available, and communicate.
If an Insurer is involved, it is in your best interest to know what your policy will cover, and if any work will be your financial responsibility.
To avoid delays, it is important that our team can access the property even if you aren’t around. You may be comfortable with using a Lock Box Service, where your keys are securely stored on the property for use by the Project Manager. If not, please talk to the Project Manager about alternative solutions.
Lastly, always remember that communication is key! Please ask questions if you are unsure about anything. You can call or email the Project Manager at any time with concerns, or inquiries. We will ensure that your questions are answered in a timely fashion.
Wilf’s Restoration is able to respond on a 24 hour basis to all emergency calls or property damages. If you are in the Yellowknife and surrounding area please call (867) 765-8388, or alternatively, in the Fort McMurray area (780) 804-5957.